Who is helping you make the right connections to your customers?
You'll walk into a meeting or get together with someone who says they can help you understand what the next steps are to your company's success. After a few sips of coffee they launch into a prepared (or some people actually have the talent to obfuscate without preparation) monotonous rant about what they can do to elevate your brand.
Only, instead of giving you clear, insightful comments and recommendations, they give you a list of confusing "gobblygook."
Rather than try to impress you with a bunch of highbrow words, we'll spend time really just talking to you about what you want - and finding a solution to your big issue.
"Drawing on my fine command of the language, I said nothing."
- Robert Benchley